Appealing a False Alarm Response Charge

To appeal a false alarm response charge, please follow the steps below:

1. Submit a Written Request

   • Provide a statement explaining why you believe the charge should be waived or removed.
   • Include any supporting documentation (e.g., police reports, alarm company records).

2. How to Submit

   • Send your appeal via email using the Contact Us page or FAMS@phxgis.com, please indicate APPEALS in the subject line.

3. Required Information

   • Permit License Number
   • Invoice Number
   • Alarm Location Address
   • Incident Date(s) in Question