What is a False Alarm?

A "False Alarm" refers to an Alarm Dispatch Request to the Police Department, where the responding officer finds no evidence of a criminal offense or attempted criminal offense after investigating the Alarm Site.

How Big is the Problem?

False alarms cost the city and its citizens thousands of dollars each year, diverting officers from actual emergencies.

  • Are you operating under the false assumption that false alarms are just another “cost of doing business”?
  • Do you believe that every commercial institution and residence is entitled to unlimited police responses for false alarms?
  • Could you be at risk if police are tied up responding to chronic false alarms, leaving no officers available for a real emergency at your location?

Police resources are limited, and they should never be wasted. Thousands of hours are spent investigating false alarms, which could otherwise be used to handle real emergencies. Alarm companies and users must ensure their alarm systems are properly maintained to guarantee a quick police or fire response when an actual emergency occurs.

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Major Causes of False Alarms

  1. User Errors
  2. Installation or Service Errors
  3. Equipment Failures

Other Reasons for False Alarms

  • Inadequate training of people with access to your security system, such as children, neighbors, cleaning personnel, real estate agents, guests, relatives, babysitters, service, and delivery personnel.
  • Weak system batteries.
  • Open, unlocked, or loose-fitting doors and windows.
  • Drafts from heaters and air conditioning systems moving plants, curtains, balloons, etc.
  • Wandering pets.