Important Information for Alarm Users


City of Oxnard, CA 

City of Oxnard has adopted a new alarm systems Ordinance concerning the regulation of alarm systems and police response to false alarms within the City. A 3rd party (Phoenix Group Information Systems) will be administering the notifications, billing (including on-line payment), collections, registration applications and processing for residential and commercial alarm systems, as well as the collection of fines and fees related to false alarms.

Municiple Code for the City of Oxnard:


"Alarm system" means a device or series of devices, which emit or transmit an audible or remote visual or electronic alarm signal, which is intended to summon Police response. The term includes hardwired systems, surveillance cameras and systems interconnected with a radio frequency method such as cellular or private radio signals, and included Local Alarm Systems, but does not include an alarm installed in a motor vehicle or a system which will not emit a signal either audible or visible from the outside of the building, residence or beyond, but is designed solely to alert the occupants of a building or residence.

"False Alarm" means an Alarm Dispatch Request to the Police Department, which results in the responding officer finding no evidence of a criminal offense or attempted criminal offense after completing an investigation of the Alarm Site.

Permit Registration:
  • An Alarm user must obtain an alarm permit from the City for each property that utilizes an alarm system.
  • The annual permit fee of residential and commercial location is $25.00.
False Alarm Fine:
An Alarm user shall be subject to fines, depending on the number of false alarms within the preceding 12 months, based upon the below schedule.

Current Fine/Fee


Annual permit


Renewal permit


Senior permit


Operation of alarm system without ever obtaining a permit


Cost recovery for waiting for alarm user to respond (past 45 minutes after notifying alarm

user of need to response)

Cost of no-scene personnel (hourly rate X

amount of time)

1st Response in 12 months (with a current permit status)


1st Response in 12 months without a current permit status)


2nd Response in 12 months


3rd 4th 5th Response in 12 months


Operation of alarm system with expired permit


Operation of alarm system with suspended permit (regardless if false alarm or not) (includes response to suspended alarm site)


Operation of alarm system with revoked permit (regardless if false alarm or not)

(includes response to revoked alarm site)


Intentionally cause false alarm


Intentional false statement of material information on permit application

$500.00 plus possible

suspension or revocation

Improper alarm call varication procedures by alarm business (once pattern is established)

$100 per occurrence (written warning

required prior to fine)

Alarm business willfully makes.a statement concerning the inspection of a·security alarm site or the performance of a security alarm system


All fines are due within 30 days from the invoice date.